Refund policy
VVS Apparel Return Policy
Effective Date: October, 2025
At VVS Apparel, we stand behind the quality and message of every piece we create. Each item is crafted with care, and we want you to be confident in what you wear.
Replacements or Store Credit
Because each product is made and printed to order, we do not offer standard returns or refunds.
However, if you receive an item that is defective, damaged, or incorrect we've got you covered.
Please contact us at calvin@vvsapparel.com with:
1. Your order number
2. A brief description of the issue
3. A clear photo of the item
Once your claim is approved, you may choose on of the following:
Replacement: We'll send you a new item at no additional cost.
Store Credit: If you prefer not to receive a replacement, we'll issue store credit that can be used toward any future purchase on our website.
Pre-Order & Limited Edition Items
All pre-order and limited-edition items are final sale once production begins.
If a pre-order item arrived defective or damaged, we'll gladly offer a replacement or store credit.
Non-Returnable Items
To maintain product quality and hygiene, the following items cannot be returned or exchanged:
1. Worn or washed apparel
2. Sale or promotional items
3. Gift cards
Shipping Returns
If your claim is approved, we'll provide the return instructions and shipping details directly by email. Please do not send any items back without contacting us first.
Questions or Concerns
We value every customer and want you to feel proud wearing VVS Apparel.
If you have questions, reach out at calvin@vvsapparel.com and we'll help you shine in your own light.